Operations & Delivery Lead · Sheffield, UK
I help businesses turn AI into how the work actually runs — not a side experiment.
(Profile)
Operations and delivery lead with six years building the systems that let a telecoms startup grow. I design the methodology, build the automation, and hold the brand — the system that lets the work happen.
- Creative
- Design
- AI-led Processes
- Strategy
- Software Development
- Project Management
- Leadership
- Team Development
- People Empowerment
(Capabilities)
Creative
01In-house brand and creative production — campaigns from brief to performance review, design in Adobe Illustrator, brand consistency across digital, print and physical.
Design
02Visual systems and brand assets that stay consistent across social, email, web and print.
AI-led Processes
03Putting AI and automation at the core of how the work runs — cutting out the manual steps and owning the scripts that keep things moving.
Strategy
04Portfolio planning and prioritisation, with OKRs as the main planning lens. Knowing what to do next, and what to drop.
Software Development
05Self-taught technical capability — Zoho Deluge automation, API integration design, data modelling and the documentation that keeps systems maintainable.
Project Management
06A delivery framework built from scratch: governance, reporting cadence, runbooks and a custom Outcome-Oriented Agile methodology.
Leadership
07Leading delivery across an ISP — clear ownership and fast decisions when something's gone wrong upstream.
Team Development
08Growing the people around me — mentoring, and the onboarding and docs that make complex systems learnable.
People Empowerment
09Giving people real ownership — the context and autonomy to make the call, not wait to be told.