AI Transformation & Operations Lead · Sheffield, UK

I help businesses turn AI into how the work actually runs — not a side experiment.

(Profile)

Johnny Smith

Six years turning a telecoms startup's manual processes into systems that run themselves. I design the methodology and build the automation underneath it — the system that lets the work happen.

  • AI & Automation
  • Delivery & Programme Management
  • Systems & Integration
  • Strategy & Prioritisation
  • Leadership & Team Development
  • Creative & Brand

(Capabilities)

AI & Automation

01

Putting AI and automation at the centre of how the work runs, not off to the side of it. Owning the scripts and integrations end to end, so the manual steps come out and stay out.

Delivery & Programme Management

02

A delivery framework built from scratch: governance, reporting cadence, runbooks, and a custom Outcome-Oriented Agile methodology. Long-lifecycle programmes with a lot of stakeholders, run to a plan.

Systems & Integration

03

Self-taught technical capability — Zoho Deluge, API integration design, data modelling, and the documentation that keeps a system maintainable after you hand it over.

Strategy & Prioritisation

04

Portfolio planning with OKRs as the main lens. Knowing what to do next, and being willing to say what gets dropped.

Leadership & Team Development

05

Leading delivery across an ISP: clear ownership, fast decisions when something has gone wrong upstream, and giving people the context to make the call themselves rather than wait to be told.

Creative & Brand

06

In-house brand and creative production — campaigns from brief to performance review, design in Adobe Illustrator, and one visual system holding across digital, print and physical.